FAQ

Everything you need to know about your Soul Aura report.

What exactly is a Soul Aura numerology report?

A comprehensive, fully personalized analysis created from your full name and birth date. Combining the Pythagorean numerology system with shadow work and modern psychology, it decodes your life path, natural talents, shadow patterns, career alignment and relationship dynamics — with actionable tools for personal growth. Each report is generated uniquely for you; no two are ever the same.

Which reports do you offer?

Five personalized digital reports:

• Personalized Numerology Report — your full life-path reading (30+ pages, 33 languages).
• Career Numerology Report — your career direction and purpose, including your North Node soul mission.
• The Relationship Mirror — a couples compatibility reading with no compatibility score, just the mirror each partner holds up.
• Wealth Code Report — the money blueprint hidden in your name and birth date.
• Career Compass, Counselor Edition — a career-guidance tool for school counselors and education centers.

Is this a physical or a digital product?

100% digital. You receive a personalized PDF by email — nothing is shipped, and there are no physical materials or shipping fees, anywhere in the world.

When will I receive my report?

By email, as a PDF, within 24 hours of purchase — usually much sooner. If it hasn't arrived within 24 hours, check your spam folder and then email info@soulaura.ai with your order number.

What information do I need to provide?

Your full legal birth name and date of birth at checkout. Couples reports (The Relationship Mirror) need both partners' names and birth dates.

What payment methods do you accept?

All major credit and debit cards and Shop Pay, processed securely through Shopify Checkout. Prices are shown in USD.

What languages are available?

Reports can be generated in your preferred language. The flagship numerology report supports 33 languages; the career, relationship and wealth reports are multilingual.

Is this just a generic horoscope — or fortune-telling?

Neither. Your report is created specifically for you from your name and birth date, so no two are alike. And it is a structured self-discovery tool: it describes patterns, strengths and tendencies to reflect on. It does not predict future events, and it is not medical, financial or legal advice.

What is your refund policy?

Because reports are personalized and delivered instantly, all sales are final once a report has been created and delivered. You receive a full refund if your report isn't delivered within 48 hours and we can't resolve it, or if incorrect birth details were our system's error. See our Refund Policy for full details.

Is my information secure?

Yes. Your name and birth date are used only to generate your report and are not stored on our servers after delivery. We comply with GDPR, CCPA and KVKK.

How can I contact you?

Email info@soulaura.ai and we'll respond within 24 hours.